This is the official refund request for products excluding the Buy, Build, & Flip program from Zinra LLC DBA JeromeMaldonado.com. As stipulated in the Terms & Conditions previously agreed to, we offer a 30 Day Money back guarantee with the terms as set forth below:

Refund Policy for courses (excluding Buy, Build, & Flip):

1. Refund requests made within 10 days of any specific purchase will be fully refunded unconditionally. All refunds are subject to a 5% processing fee.

2. Refund requests made 10 days post purchase and prior to 30 days of the original purchase are entitled to an 80% refund and subject to a 20% non-refundable cancellation and administrative fee.

3. Refund requests made post 30 days of a product specific purchase is non-refundable but eligible for up to a 12 month store credit equal to the original purchase amount. Credit to be applied to any and all available products, services, and events offered by Zinra LLC DBA JeromeMaldonado.com.

4. Under the circumstances that a product subscription for the same services has been purchased and refunded within the same 12 month period, one or more prior times and then repurchased, the refund policy will revert back to the original purchase date from the first (original) purchase and the original purchase date will be the utilized date when if a refund is requested as per the refund policy. Refund requests on repurchased products refunded prior are limited to a 48 hour unconditional refund of the new purchase. All refund requests on new repurchased items which had been refunded prior after the 48 hours, may continue services with no limitations or be issued an in store credit eligible for up to 12 months. In store credit can be redeemed on any merchandise, product, service, event or training hosted by Zinra LLC or Jeromemaldonado.com